FAQs

Do you ship to all 50 States?

Yes. We legally ship to all 50 states. Our CBD products are compliant with the 2018 Farm Bill, and are made with CBD derived from industrial hemp.

What is CBD?

CBD is the acronym for cannabidiol. CBD is only one of the cannabinoids naturally produced by the cannabis plant and the one that is dominantly present in the hemp plant. Current research on the potential health benefits of CBD are ongoing and look promising.

Cannabidiol is otherwise referred to as CBD.

What is Cannabidiol?

Cannabidiol is otherwise referred to as CBD.

What is Hemp CBD?

CBD derived from the Hemp plant, is grown with less than 0.3% THC. All of our CBD products contain Hemp-derived CBD.

What is a Cannabinoid?

These are the naturally occurring compounds found in the cannabis plants. In addition to CBD and THC, other naturally occurring cannabinoids include CBG, CBC, and CBDA, CBGA and THCA. Plant strains are defined by their unique cannabinoid profiles, which characterize their effect when consume by the body.

What is a Phytocannabinoid?

Phytocannabinoids are the naturally occuring cannabinoids specifically found in the hemp plant and CBD is the most prevalent phytocannabinoid found in the hemp plant.

What is PCR Hemp Oil?
PCR, or Phytocannabinoid Rich, Hemp Oil refers to a final product that is primarily CBD but also includes the full spectrum of cannabinoids present in the original hemp plant.
What is an Endocannabinoid?
Endocannabinoids are the CB1 and CB2 receptors within the cells of the human body. CBD is used by your Endocannabinoid System (ECS) to support your body’s immune system. CBD attaches to receptors in your brain and body that link the controls responsible for negotiating pleasure, pain, mood, appetite, focus and awareness, to name a few. Note that there is no scientific conclusion or proof of this concept – so please do your research and draw your own conclusions.
What is the difference between Hemp Seed Oil and Hemp Extract?
Hemp Seed Oil is not CBD; it is produced from the seeds of the hemp plant. Many CBD products use Hemp Oil as a carrier oil. Hemp Extract is Full Spectrum CBD oil extracted from the whole hemp plant.
What is the difference between Pharmaceutical Grade Hemp and Industrial Hemp?
Pharmaceutical Grade Hemp is Industrial Hemp that has been specifically cultivated for higher CBD production, and the process for cultivation complies to the highest quality standard.
What forms of CBD do you offer?
Isolate- CBD isolate is 99.9% pure CBD, all plant matter is removed. Full Spectrum – CBD is extracted from the whole hemp plant, which means the extract includes the terpenes and other valuable properties, including trace amounts of THC.
How much CBD is in each tincture bottle?
For 500MG bottles, each serving contains approximately 8mg of CBD For 1000MG bottles, each serving contains approximately 16mg of CBD For 1500MG bottles, each serving contains approximately 25mg of CBD The strength or concentration of each tincture is stated on the bottle in milligrams (MG). Currently, our tinctures come in 3 different concentrations: 500MG, 1000MG, and 1500MG. Note: Each 30ml bottle contains 60 servings, each serving size is 1/2 a dropper.
How do I determine my dosage?

Please refer to product package and labels for suggested dosage. Generally, individual’s should use their best judgement by starting with the smallest possible dosage and gradually increasing intake to determine suitable dosage. You may find the following links about dosage informative: https://www.projectcbd.org/guidance, https://cbdorigin.com/best-cbd-dosage

Please note that all information is provided without endorsement and only as suggested reading. The referenced may not pertain to your specific individual condition. This material is presented for informational purposes only. We recommend that you consult with a health care professional for specific, individual medical advice.

Dosage is an imperfect science for most people. There are several factors to consider, when determining dosage: weight, health condition, intended effect, etc. To address this issue, New Coastal offers a CBD DNA Test Kit, that offers consumers an ideal and practical way to determine what CBD to take and even what amount their body requires. This test is analyzed by a qualified lab, that can determine an individuals Endocannabinoid System’s deficiencies.

Is CBD addictive?
No. According to the World Health Organization, CBD is Safe with No Potential for Abuse.
How do you extract your CBD?
CO2 Extraction method.
What is the CO2 Supercritical Extraction method?
This method of extraction is often preferred to the process that require solvents, such as ethanol or butane. For a more detailed explanation, see here: https://www.apekssupercritical.com/hemp-co2-extract/. When CBD is extracted by this method, harsh solvents are not involved, therefore the CBD produced is free of residual solvents that may result from solvent based extraction methods. Review COAs for indications of residual solvents.
Are your oils lab tested?
Yes, COAs are available on our website.
What does Nano-Enhanced mean?
Nano-enhanced products provide CBD in its optimal state for oral ingestion and allow for the body to more efficiently and effectively absorb the product. Nano-technology prepares the CBD compound in a Nano-sized form, then buffers the form with liposomes that help to quickly deliver the product through the body with little loss or degradation. This means that a lower dose of Nano-enhanced CBD is more effective than a higher dose of conventional CBD.
What is Bioavailability?
Bioavailability refers to the amount of product that can actually and effectively be used by the body and is directly related to the rate of absorption. The higher the bioavailability, the higher the absorption rate.
What are Terpenes?

Terpenes are the naturally occurring compounds found in plants that are distinctly characterized by taste and scent. Essential oils derived from plants contain these terpene concentrations. Varying combinations and ratios of terpenes are blended with CBD to influence or support a desired effects. For instance, our Nano-enhanced oils for Pain and Inflammation, combine CBD oil with a specific terpene profile comprised of Beta Caryophyllene, Myrcene, Humulene – terpenes that are characterized as Anti-inflammatory, to enhance the effectiveness of the product. Some of the other terpenes include Pinene, Limonene and Linalool.


For more information about terpenes: https://www.cannainsider.com/reviews/cannabis-terpenes/

What will I feel when I use CBD?

Effects can and may vary from person to person. Effects are influenced by dosage, tolerance, height, weight and health condition. Some individuals will experience immediate effects, while others may not feel any effect at all. We recommend that you start with a minimal dose and depending on your result, incrementally increase your intake to achieve the desired effect. We always recommend that you consult with your healthcare provider for information.

What are CBD's Specific Health Benefits?
Potentially, there are many different benefits that CBD can contribute to the Health and Wellness community, however, per FDA DSHEA regulations, we cannot state to any degree of certainty the effect or benefit that CBD may have to your health. Information about CBD and its potential health benefits are abundantly available online. Research and study this topic, search the web for testimonials and consult your health care professional for more information.
Are there any side effects to taking CBD?
At times, people have reported nausea, diarrhea, and drowsiness. However, adverse effects are not commonly reported. To help prevent such side effects, start with the smallest amount and gradually increase dosage. Always consult with your healthcare provider prior to use. Products will provide generalized indications as to use and effectivity
Can I mix CBD with my other medications?
CONSULT WITH YOUR HEALTHCARE PROVIDER if you are taking any medications. We do not recommend that you take CBD without consulting with your doctor. If you take any medications that warn you to avoid grapefruit, then DO NOT TAKE CBD, as it will interfere with your medications.
Can I pass a drug test, if I'm using CBD?
If you are concerned about passing a drug test, we do not recommend using any Full Spectrum products. Our Full Spectrum products may contain trace amounts of THC (less than 0.3%). We cannot guarantee that this irrelevant amount of THC will not be detected by a drug test.
How should I store my CBD products?
In general, we recommend storing our products in a cool, dry location, away from direct sunlight.
What is the shelf life of your CBD products?
For most of our CBD products the shelf life is 12-24 months, see product label for specific shelf life.
Are your CBD products safe for kids?
Our products are not intended for nor are they recommended for use by any person under 18 years of age. For further information, please consult with your health care provider.
How long will it take for me to receive my order?
Orders are generally shipped within 24 hours of receipt. We ship most orders using 2-day service, but shipping can take anywhere from 1-4 business days.
Can I exchange products ordered in error?
Please contact customer service to assist you with an exchange. Exchange requests are handled on a case to case basis. Certain products cannot be exchanged, while other products may require a restocking fee. Please see our Return Policy.
Education Resources - Websites and Podcasts
Websites: Projectcbd.org CBDSchool.com Realm of Care Converse with the Nurse Podcasts: NPR CBD School
Pet dosages?

CBD may help pets with the following conditions:

  • Lack of appetite
  • Lack of energy, lethargy
  • Anxiety
  • Nervousness
  • Travel sickness
  • Muscle spasms or seizures
  • Arthritic pain
  • Post-surgery recovery
  • Aggression
  • Barking
  • Moodiness
  • Fear of thunderstorms, fireworks or loud noises

 General rule for CBD dosing for pets: 1-5 mg CBD for every 10 pounds of body weight, 1 to 2 times per day. For pain, every 8 hours. Allow 20 minutes for onset of effects.

Dosage suggestions are only a starting point and apply to pets in generally good health. To determine your pet’s ideal dose, you may need to experiment.

The right dose may vary at times, depending on your desired effect. If you are using CBD to calm your pet’s anxiety on the 4th of July, the situation may require a larger than average dosage.

 Like humans, some animals will have more receptors than others, and this influence how much and how often CBD should be taken. We recommend that you start with the minimum dosage and wait at least for 20 minutes to see results. If there is no change after an hour, increase the dosage. Rest assured that there is no known toxicity associated with CBD.

For generally healthy pets, the suggested dosage is 1-5mg per 10lb body weight


BACON AND PEANUT BUTTER BISCUITS

Each treat contains 4mg of cannabinoids

See table for suggested dosage by body weight

 

Recommended Dose: Body weight x 0.25mg

Weight (lbs)

No. of Treats

Up to 16

1

17-32

2

33-48

3

49-64

4

 


FREEZE-DRIED TREATS

 

Each piece contains 1-2mg of cannabinoids

See table for suggested dosage by body weight

 

Weight (lbs)

No. of Treats

Up to 10

1-2

11-20

2-4

21-30

3-6

31+

4-8

Disclaimers
New Coastal is not affiliated with, nor do we sponsor, endorse or promote any of the links or their interests. All materials referenced above are offered for your information only. New Coastal makes no claims to the validity or veracity of the information provided through the links provided on this webpage. Conduct your own research and seek the advice of a qualified health practitioner to draw your own conclusions. Our products are not intended for use by or for sale to persons under the age of 18. Do not use our products if you are pregnant or nursing. All products should be used as directed, see specific instructions provided on the labels. Experiences may vary by user. Consult with a physician before using any dietary supplements, especially if you have a serious medical condition or use prescription medications. No statements regarding our products on this website have been evaluated by the FDA. These products are not intended to diagnose, treat, cure or prevent any disease. By using this site you agree to follow the Privacy Policy and all Terms of Service printed on this site. Void Where Prohibited By Law. Due to DSHEA (Dietary Supplement Health and Education Act of 1994) guidelines, we cannot state how effective CBD is for any specific health conditions. New Coastal does not claim that it’s products will diagnose, treat, cure, or prevent any disease. Consumers of our products are encouraged to investigate, research and then draw their own conclusions. From time to time New Coastal will allow third parties to share product reviews, publish blog articles, and leave testimonials (third party contributions) on our website. In doing so, Coastal does not endorse these third party contributions regarding CBD as it relates to any health claims made or otherwise insinuated within that shared content. References to publications about CBD are offered to assist consumers with making informed decisions – these publications will not be authored by us, and the originating sources will be properly credited. These links are provided for educational purposes only and should not be construed as facts or evidence of New Coastal’s product performance.